FREE AUTHENTIC LEATHER CLUTCH OR WRIST WALLET WITH QUALIFYING PURCHASE / CLICK HERE

FAQ- FREQUENTLY ASKED QUESTIONS

• WHAT MATERIALS DO YOU USE TO MANUFACTURE YOUR BAGS?

THEY ARE HANDCRAFTED FROM THE FINEST TOP AND FULL GRAIN COWHIDE,CALFSKIN AND GENUINE GOAT LEATHER AND LINED WITH 100% COTTON OR PREMIUM CANVAS, HANDMADE BY ARTISANS WHO HAVE BEEN WORKING WITH LEATHER MOST OF THEIR LIVES

• HOW DO I CONTACT YOU IF I HAVE A QUESTION OR CONCERN?

PLEASE USE OUR CONTACT FORM (BLACK TAB) ON THE LEFT SIDE OF OUR PAGE

• IS THE OFFER FOR A FREE LEATHER CLUTCH /WRIST WALLET TRULY FREE?

YES ABSOLUTELY, WITH ANY PURCHASE OF $100 OR MORE, SHIPPING AND TAXES INCLUDED.

• HOW DO I CONTACT CUSTOMER SERVICE.

YOU CAN USE OUR CONTACT FORM (BLACK TAB) ON THE LEFT SIDE OF OUR PAGE OR CONTACT CUSTOMER SERVICE AT: customerservice@platinumleatheremporium.com

• HOW DO YOU HANDLE RETURNS, REFUNDS AN WARRANTY?

WITHOUT HESITATION, WE ARE COMMITTED TO CUSTOMER SATISFACTION, PLEASE SELECT THE  RETURNS, REFUNDS AN WARRANTY PAGE LOCATED AT THE FOOTER (BOTTOM) OF OUR PAGE FOR MORE INFORMATION

• WHAT ARE THE SHIPPING COSTS?

STANDARD DELIVERY IS FREE UP TO 6 LBS AND EXPEDITED SHIPPING IS AVAILABLE AT A NOMINAL COST. FOR MORE INFORMATION SELECT OUR SHIPPING RATES PAGE LOCATED AT THE TOP MENU SECTION OF OUR PAGE.

• WHAT IS YOUR PRIVACY POLICY?

WE DO NOT SHARE OR STORE ANY OF YOUR  PRIVATE INFORMATION INCLUDING E-MAIL OR PAYMENT DETAILS IN ANY WAY ,WITHOUT EXCEPTION !  PLEASE SELECT THE PRIVACY POLICY LINK LOCATED AT THE FOOTER (BOTTOM) OF OUR PAGE FOR MORE INFORMATION.

• WHAT ARE YOUR TERMS OF SERVICE ?

PLEASE SELECT THE TERMS OF SERVICE LINK LOCATED AT THE FOOTER (BOTTOM) OF OUR PAGE FOR MORE INFORMATION.

• HOW DO I CUSTOM ORDER A LEATHER BAG?

YOU MAY HAVE ANY LEATHER BAG CUSTOM MADE WITH YOUR CHOICE OF LEATHER TYPE, COLOR AND LINING MATERIAL. PLEASE SELECT THE BELOW LINK FOR FURTHER INFORMATION. https://platinumleatheremporium.com/pages/special-order-instructions

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